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ORDER PROCEDURE AND INFORMATION :
TO ORDER , PLEASE FIRST CONFIRM / RESERVE THE ORDER BY SENDING AN E-MAIL TO info@mindspring.com . ONCE YOUR ITEM IS RESERVED, YOU WILL RECEIVE AN E-MAIL STATING THAT ITEM IS BEING RESERVED. YOU WILL THEN PAY FOR THE ITEM.
WE ACCEPT CREDIT CARD , ELECTRONIC CHECKS THROUGH PAY PAL ONLY . WE ALSO ACCEPT MONEY ORDER AND CHECKS VIA REGULAR MAIL. OUR PREFERRED MODE OF PAYMENT IS PAY PAL. TRANSACTIONS THROUGH PAY PAL ARE FRAUD PROTECTED. IN ADDITION, IT IS CONVENIENT FOR US TO TAKE OUT MONEY VIA PAY PAL DURING OUR MINING TRIPS OVERSEAS WITHOUT GETTING INTO BANK TRANSFERS ETC.
IF YOU WISH TO SEND IN THE PAYMENT IN FORM OF CHECKS AND MONEY ORDERS , PLEAS SEND US AN E-MAIL, INFORMING US PAYMENT IS BEING SENT OR INTENDED TO BE SENT VIA CHECK OR MONEY ORDER SO AS WE INCLUDE YOUR ITEM IN OUR WHOLESALE SHIPMENT FROM PAKISTAN TO OUR DISTRIBUTION OFFICE IN CALIFORNIA.
FOR MAILING YOUR PAYMENT PLEASE MAKE CHECKS AND MONEY ORDER PAYABLE TO SFGEMS . OUR UNITED STATE MAILING ADDRESS IS :
PO BOX 421101
LA CALIFORNIA
90042
TELEPHONE (USA, CALIFORNIA ) : 323-256-7806
PAKISTAN TELEPHONE :011-92-91-241007 & 011-92-91-241432
SHIPPING PROCEDURE AND INFORMATION:
ITEMS FOR SALE ARE PRESENT AT OUR DISTRIBUTION CENTER IN LOS ANGELES, UNITED STATES. HOWEVER, SOME TIME WE DO SELL ITEM FRESH FROM MINES IN PAKISTAN AND AFGHANISTAN, IN THAT CASE, ITS IS CLEARLY MENTIONED AS TO WHERE IT IS LOCATED AND EXPECTED SHIPPING TIME.
WE DO COMBINE ITEMS FOR ONE SHIPPING CHARGE.
ITEMS LOCATED IN ANGELES , CALIFORNIA:
FOR THIS REGION THERE IS NO DELAYING OUR SHIPMENT AND ITEMS ARE SENT THE SAME OR NEXT DAY AFTER PAYMENT IS RECEIVED.
ITEMS LOCATED IN PESHAWAR, PAKISTAN:
FOR THIS REGION SHIPPING TIME IS APPROXIMATELY 3-4 WEEKS. THERE IS NO ORDER MINIMUM CRITERIA. MOST OF THE ITEMS ON OUR LIST ARE DIRECT FRESH MATERIAL FROM THE MINES IN PAKISTAN AND AFGHANISTAN. WE MAINTAIN AN OFFICE IN THE REGION. SINCE IT IS VERY EXPENSIVE TO SEND SMALL ORDERS (KILOGRAM AND LESS ) DIRECTLY TO THE CUSTOMERS SO WE HAVE DEVICE A WAY THAT WE COMBINE THE ORDERS AND SHIP IT TO OUR DISTRIBUTION POINT IN LOS ANGLES AND FROM THERE IT IS REDISTRIBUTED TO YOUR PLACE. THIS WAY SHIPPING COST IS CONSIDERABLY REDUCED WITHOUT THAT MUCH INCREASE IN SHIPPING TIME.
RETURNS AND REFUNDS:
WE HAVE FULL REFUND POLICY, NO QUESTION ASKED. ALL RETURNS AND REFUNDS ARE HANDLED WITH IN UNITED STATES FOR YOUR CONVENIENCE . YOU CAN RETURN THE ITEM TO OUR CALIFORNIA OFFICE WITHOUT GOING THROUGH ANY HASSLE. PAYMENTS ARE DEALT WITH IN UNITED STATES AS WELL SO THERE IS NO ADDITIONAL DELAY IN REFUNDS.
IF THERE ARE STILL ANY FURTHER QUESTION PLEASE DO NOT HESITATE TO ASK US.
THANK YOU AND OUR BEST WISHES;;
TEAM OF S&F GEMS AND COMMODITIES (PVT) LIMITED .
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